Run Mag Mile® 5K & 10K FAQ’s & Contact

All changes to your registration, besides the runner’s name, can be made free of charge. Simply log in to your Enmotive account to change it. Instructions on accessing/creating your account.

Yes, you can add packet mailing after you register up to 2 weeks prior to race day. To add packet mailing after you have registered:

• Login to your EnMotive account
• Once logged in, click Registrations on the black toolbar on the left
• Click the three dots in the upper right corner of your registration and select ‘View Registration’
• Scroll down and select Packet Mailing and add to your registration

To Transfer Your Registration to Another Runner:

1. The original runner must log into their Enmotive account and scroll down to find their existing race registration under “Current and Upcoming Events.”
2. Click the blue “Actions” button to the right of the race name, and then “Transfer Registration.”
3. Enter the new runner’s email address to begin the transfer process.
4. The new runner will then receive an email from Enmotive with a link to complete the transfer.
5. After clicking the transfer link in the Enmotive email, scroll down to click the green “Accept transfer” button.
6. Complete the registration process, and pay the $10 transfer fee.
7. Once completed, the new runner will receive an email confirmation, and the original runner will receive an email confirming their registration has been cancelled.

If the transaction is not completed by the new runner within 48 hours of the email sent, the transfer request is cancelled, and the registration will remain in the original runner’s name.

Yes. You may switch from one race to another as long as the race that you’re switching to isn’t already sold out.

1. To do so, simply log into your account (you may need to reset your password first).
2. Once you’re logged in, you’ll see your upcoming race on the right-hand side of the screen.
3. Click “View registration.” You’ll see your current race distance under “Category.”
4. Just click “Edit,” choose the distance you’d like to switch to.
5. You’ll be prompted to review the rest of your registration, and re-sign the waiver for the new distance.

If you’re switching up to the 5K or 10K, then you’ll be required to pay the difference in price. We don’t offer refunds for the difference in price when switching down to the 5k. Instructions on accessing/creating your Enmotive account.

No refunds under any circumstances, including event cancellation or postponement. We spend all the money we receive from runners on preparing for each event in advance, from buying all the shirts and medals to paying for business operations, including our employees’ salaries. This means that if an event is canceled or postponed because of weather, pandemics, or other forces beyond our control, we won’t be able to provide refunds. In these rare situations, we’ll convert the race to a virtual one and mail you your full race goodie bag.

• Login to your EnMotive account.
• Once logged in, click Registrations on the black toolbar on the left
• Click the three dots in the upper right corner of your registration and select ‘View Registration’
• Click edit next to products and make your selection.

To participate as an AWD athlete you must notify the Race Director of your participation a minimum of 20 days in advance. This allows our staff to ensure the safety and security of each athlete on the course prepare the ES (early starters) corral for athletes. To ensure your spot and be approved as an AWD participant please contact awd@venturesendurance.com. Should there be a duo team, a coupon code may be provided for the pusher/coach by emailing awd@venturesendurance.com.

Ventures Endurance Athletes with Disabilities Event Rules.

Contact our team at pr@gannett.com!

Race packets for the virtual run will begin to ship within 1-2 weeks of the live event.

*Shipments to Alaska and Hawaii will incur an additional shipping fee.